Hitit Computer Services
| Private | |
| Industry | Travel technology |
| Founded | 1994 |
| Headquarters | Istanbul, Turkey |
Key people | Nur Gokman (Chief Executive Officer), Dilek Ovacik (Chief Financial Officer), Ayse Erinc (Chief Strategy Officer), Aysu Demirtel (Chief Operations Officer), Mert Gulcur (Head Of Technology and Delivery) |
| Services | Passenger Service Systems; Commercial IT systems for the travel industry |
| Website | www.hititcs.com |
Hitit Computer Services, established in 1994 by two airline executives,[1] has since become one of the world’s leading airline and travel IT solutions and business services providers. Hitit products and services have been able to meet the needs of even the most demanding players on the market with a team consisting of hundreds of developers and analysts as well as numerous domain experts with decades of industry experience.
Hitit is the main company behind Crane FF, one of the first purpose-built loyalty solutions for aviation. Under Hitit’s guidance, Crane FF has grown to be the most widely used airline loyalty system across the world before being successfully auctioned off in 2012. In parallel to the explosive growth in the loyalty arena, Hitit has also been developing core airline solutions since 2003 and currently offers a comprehensive airline management suite under the Crane brand. The reservation and ticketing solution system Crane PAX fully integrates with Crane IBE for online and mobile booking, as well as Crane DCS for departure control to create a fully functional passenger service system (PSS). The most recent versions of Crane PSS solutions are designed with the latest web technologies, using Service Oriented Architecture (SOA), New Distribution Capability (NDC) and Software as a Service (SaaS) models, which make Hitit the industry leader in system implementations’ time-to-market performance. The Crane product family contains additional solutions for any possible need of an airline, such as charter inventory distribution, schedule and crew planning, operations control, revenue and cost accounting, and as mentioned above; loyalty and customer care solutions. As part of the SaaS structure, all Crane products are hosted at global Hitit data centers and maintained by internal infrastructure teams, driving down costs for clients and providing unlimited scalability. The on-demand business consultancy services provided by Hitit’s experienced domain experts round up a package that offers a solution offering covering the entire business lifecycle.
Hitit currently serves 18 airline companies and travel clients with over 50 million yearly passengers across Europe, Africa and Asia; with more getting on board each year. Hitit has been consistently ranked among the top 500 fastest growing technology companies in the entire EMEA region by Deloitte, and is considered one of the top 5 airline IT providers in the world. Hitit holds ISO 27001 and ISO 9001 certificates, and is a long-time strategic partner of IATA.
References
- ↑ Erdinc, Ersun (August 2012). "Suya Konan Turna". Forbes Turkiye: 104–105.