Royal Air Maroc

Royal Air Maroc

IATA ICAO Callsign AT RAM ROYAL AIR MAROC
Founded	1957
Hubs	Mohammed V International Airport
Focus cities	Marrakesh Menara Airport Tangier Ibn Battouta Airport Paris Orly Airport
Frequent-flyer program	Safar Flyer
Airport lounge	Atlas Lounge[1]
Subsidiaries	RAM Cargo RAM Express
Fleet size	55
Destinations	94
Company slogan	The wings of Morocco
Parent company	Moroccan Government
Headquarters	Casablanca-Anfa Airport Casablanca, Morocco
Key people	Abdelhamid Addou (CEO)
Net income	MAD184 million (2014)
Employees	3,091
Website	royalairmaroc.com

Royal Air Maroc (Arabic: الخطوط الملكية المغربية‎‎, Al-Khuṭũṭ al-Malikiyyah al-Maghribiyyah, literally Royal Moroccan Lines or Royal Moroccan Airlines; Berber: ⴰⵎⵓⴷⴷⵓ ⵓⴳⴻⵏⵏⴰ ⴰⴳⴻⵍⴷⴰⵏ ⵓⵎⴻⵔⵔⵓⴾ, Berber: Amuddu Ugenna Ageldan Umerruk, MGGM), more commonly known as simply RAM, is the Moroccan national carrier,^[2] as well as the country's largest airline.^[3] RAM is fully owned by the government of Morocco, and has its headquarters on the grounds of Casablanca-Anfa Airport. From its base at Mohammed V International Airport,^[4] the carrier operates a domestic network in Morocco, scheduled international flights to Africa, Asia, Europe, and North and South America, and occasional charter flights that include Hajj services.^[5]

History

Early years

A Royal Air Maroc Caravelle at Dusseldorf Airport in 1973. The carrier ordered its first two aircraft of the type in 1958.^[6]:101

Royal Air Maroc—Compagnie Nationale de Transports Aériens was formed in July 1953 as a result of the merger of Compagnie Chérifienne de'l Air (Air Atlas) — set up in 1946 with Junkers Ju-52s — and Compagnie Chérifienne de Transports Aériens Air Maroc, that was founded in 1947 and commenced scheduled operations in 1949.^[7] The fleet of the newly formed airline included six Bretagnes, four Commandos, five DC-3s and two Languedocs.^[8] These aircraft worked on routes previously served by the predecessor companies, plus Frankfurt, Geneva and Paris.^[9] The name Royal Air Maroc (RAM) was adopted on 28 June 1957,^{[nb 1]} with the government of Morocco having a 67.73% stake.^[10] Hajj flights commenced in 1957.^[9] The carrier's fleet comprised 16 aircraft by April 1958, including four DC-4s, three DC-3s, seven Bretagnes and two C-46s.^[11] In May 1958, the airline ordered two Caravelles.^[6]:101 In July, a number of long-haul routes were launched using four Lockheed L-749 Constellations leased from Air France, and the coastal Oran–Oujda run — which had been suspended in May — was reopened. Also in 1958, the carrier started flying to Gibraltar. The arrival of the Constellations enabled the airline to withdraw the DC-4s from service.^[9]

A single Caravelle was part of the fleet of four L-749 Constellations, four DC-4s and three DC-3s by April 1960, making the Caravelle the first jet aircraft operated by the company; another Caravelle was yet to be delivered.^[7] The type began serving the Rabat–Bamako route in July 1961. By 1964, there were three Caravelles in the fleet.^[9] A fourth was ordered in late 1964.^[12] At April 1965, the company had 758 employees and chairmanship was held by Mohammed Al Fassi. The route network included services within North Africa, and also linked North Africa with France, Germany, Italy, Spain and Switzerland; the Casablanca–Dakar and Casablanca–Las Palmas sectors were also flown. Shareholding at the time was split between the government of Morocco (64%), Air France (21%), Compagnie Generale Transatlantique (7.6%), Aviacion y Comercio (5%) and others (2.4%).^[13] An order for a fifth Caravelle was placed in early 1968.^[14] By 1969, all routes to Europe and North Africa were flown using solely these aircraft.^[15] In 1969, the carrier placed its first order with Boeing.^[16]

A Royal Air Maroc Boeing 727-200 Advanced at Düsseldorf Airport in 1993.

Royal Air Maroc took delivery of the first Boeing aircraft, a Boeing 727-200, in 1970,^[17] with the carrier deploying it on revenue service on 15 May.^[9] Subsidiary airline Royal Air Inter was formed early in the year to undertake domestic routes using Fokker F-27 Friendship equipment; this sister company started operations on 2 April 1970, and by May 1971, it was serving Agadir, Al Hoceima, Casablanca, Fez, Marrakesh, Oujda, Rabat, Tangier and Tetouan.^[18] The RAM's fleet at May 1971 comprised two Boeing 727-200s, along with four Caravelles and two SIAI Marchetti SF.260s.^[19] At a cost of US$8.85 million, a third Boeing 727-200 was ordered in 1972.^[20] In 1974, the carrier ordered a single Boeing 727-200 Advanced,^[21] followed by an order for a fourth Boeing 727-200.^[22] Also that year, negotiations with Air France for the lease of a Boeing 707-320B started.^[9] By March 1975, the Boeing 707 was part of an 11-strong fleet, along with four Boeing 727-200s, four Caravelles, and two SIAI Marchetti SF.260s.^[23] RAM flew the leased Boeing 707 to New York for the first time in April 1975, becoming the first Arab airline in serving this destination.^[9] During the year, the company acquired three Boeing 737-200s to replace the Caravelles.^[24] Also in 1975, a weekly non-stop service to Rio de Janeiro was started.^[25] An order for three more Boeing 727-200s was placed in early 1976.^[26] That year, the four Caravelles were withdrawn from service and sold. A Boeing 747-200B entered the fleet in September 1978.^[25]

The 1980s

By July 1980, Royal Air Maroc had 3,583 employees. At this time, the carrier's fleet consisted of a single Boeing 747-200B, two Boeing 707-320Cs, one Boeing 707-320, seven Boeing 727-200s and three Boeing 737-200s.^[27] Another Boeing 727-200, ordered in January that year,^[28] was still pending delivery.^[27] At a cost of US$16 million, an additional Boeing 737-200 was ordered in 1981, with the US Export-Import Bank arranging a US$5 million loan to secure the delivery, and RAM and private financers funding the balance. Delivery was slated for March 1982.^[29] During 1982, two Boeing 737-200Cs were ordered for US$33 million; deliveries were arranged for March and June 1983.^[30] Late that year, the airline joined the International Air Transport Association.^[31]

In July 1986, RAM was the first African airline that introduced the Boeing 757 into service.^[32] The first of these aircraft that was delivered to the company set a record for the type when it flew the distance separating Seattle from Casablanca, 4,910 nautical miles (9,090 km; 5,650 mi), non-stop.^[33]

The 1990s

In the early days of the decade, the last of the 707s was removed from the fleet. Meanwhile, newer, more efficient, Classic 400 and 500 Series Boeing 737s were introduced to increase the frequency of European routes. By the middle of the decade all 727s had disappeared. To consolidate its North American operations, Royal Air Maroc purchased a single Boeing 747-400. As the decade progressed, new routes to previously under-served African airports were opened.

2000-present

With the increasing number of passengers and newly opened routes as well as increasing oil prices, there was a need to buy new aircraft. In 2000 an order for 20 Next Generation Boeing 737 aircraft and 4 Airbus A321s was placed. Meanwhile, more routes to west and central African cities were opened. RAM was now changing, from providing flights to meet the demands of foreign tourists and Moroccan expatriates, to providing connections between European cities and African cities via the Casablanca hub. In 2002, the company leased two 767s to replace the single 747 in North American routes.

The future

Morocco and the EU signed an open skies agreement in late 2006. This means that Royal Air Maroc will have to face tough competition from low-cost carriers eager to exploit profitable routes between Western Europe and Morocco. A further challenge arises from the high cost of kerosene and the fact that the company may have to drop some of its unprofitable domestic and international routes.

Corporate affairs

Key people

As of February 2016, Abdelhamid Addou holds the CEO position.^[34]

Head office

Royal Air Maroc has its head office on the grounds of Casablanca-Anfa Airport in Casablanca.^[35][36] In 2004 the airline announced that it would move its head office from Casablanca to the Nouaceur Province, near Mohammed V International Airport. MAP, the official state news agency, said that the construction of the headquarters and a 500-room conference hotel would take 1 year and 6 months.^[37] The agreement to build the head office in Nouaceur was signed in 2009.^[38]

Business trends

The carrier achieved the best result in ten years^[39] for the fiscal year 2012; cost-cutting measures had included the reduction in the number of employees by 1,974 between June 2011 and October 2012 and a fleet renewal program, and the net loss for the same period was reduced to MAD43 million.^[40] Following restructuring, which included the removal of ten medium-haul aircraft, the staff-to-aircraft ratio decreased from 110:1 to 58:1, whereas the ratio of passengers transported per employee increased from 1,054:1 to 2,329:1.^[41]

Full formal accounts do not seem to be published, but details are increasingly disclosed; figures for recent years are shown below (for years ending 30 October):

	2008	2009	2010	2011	2012	2013	2014	2015
Turnover (MADm)					13,700		14,000	13,443
Operating profits (MADm)	460	168	−492	−499	718	789	616	522
Net profits (MADm)				−1,670	−43		184	203
Number of employees (at year end)		5,280	5,352	5,018	3,892	2,725	2,928	3,091
Number of passengers (m)				6.1	5.8	5.6	6.2	6.1
Passenger load factor (%)							67
Number of aircraft (at year end)							53	53
Notes/sources	[41]	[41]	[41]	[41]	[41]	[41]	[42][43]	[44]

Ownership and subsidiaries

A Boeing 737-400 wearing a combined Royal Air Maroc/Atlas Blue livery in 2009. The Atlas Blue fleet was merged with the parent company's one in 2011.^[45]

As of January 2015, the airline is owned by the Moroccan government,^[41] which has considered the privatisation of the company for about 20 years;^[46] the latest plan, dating from late 2012, reportedly included selling up to 44% of the stakes to a Gulf airline.^[3]

As of December 2012, The Group Royal Air Maroc had the following subsidiaries:

• Royal Air Maroc
• RAM Cargo
• Royal Air Maroc Express
• Atlas Aérotechnic Industries
• RAM Academy

Former RAM subsidiaries include:

• Air Gabon International, formed in December 2005 as a joint venture between the State of Gabon and RAM, which held a controlling interest (51%).^[47][48] It intended to be the new Gabonese flag carrier.^[49]
• Air Sénégal International, created in 2000, had its maiden flight in 2001;^[50] the government of Senegal was the stockholder of 49% of the company and RAM held the balance at the time it ceased operations in April 2009.^[51][52]
• Amadeus Morocco^[53]
• Atlas Blue: RAM's fully owned low-cost subsidiary.^[54] It was created on 28 May 2004,^[55] and started operations in July the same year.^[56] Based in Marrakech, it initially operated a single Boeing 737-400 that was transferred from its parent company and deployed on charter routes to France.^[57] Operations were integrated into RAM in 2009,^[58] while the fleets of both carriers officially merged on 10 February 2011.^[45]
• Atlas Catering Airlines Services
• Atlas Hospitality Morocco,^[59] a chain of hotels^[60]
• Matis, dedicated to the aircraft wiring industry^[59]

Destinations

Codeshare agreements

Royal Air Maroc has codeshare agreements with the following airlines, which are the actual operators of the routes specified:^[61]

• Aeroflot
• Brussels Airlines (Casablanca–Brussels–Casablanca)
• Etihad Airways: RAM places its code on the Casablanca–Abu Dhabi–Casablanca route, operated with Etihad aircraft, as well as on flights operated by the Emirati carrier that radiate from Abu Dhabi and serve Bahrain, Dubai, Kuwait, Muscat and some destinations in Southeast Asia. Signed in 2007,^[62] the agreement was updated in December 2012.^[63]
• Iberia (Casablanca–Bilbao–Casablanca, Casablanca–Las Palmas–Casablanca, Casablanca–Madrid–Casablanca, Casablanca–Oviedo–Casablanca, Casablanca–Valencia–Casablanca)
• JetBlue (selected domestic routes from New York)^[64]
• Kenya Airways
• Qatar Airways (a joint venture agreement for services between Morocco and Qatar was signed in May 2015)^[42][65]
• Saudia (Casablanca–Jeddah–Casablanca, Casablanca–Riyadh–Casablanca)
• TAAG Angola Airlines
• Turkish Airlines (Casablanca–Istanbul–Casablanca)

Frequent flyer programme

RAM's frequent flyer programme is called Safar Flyer.^[66] As of January 2013, cardholders can earn and redeem miles either by flying RAM, its direct subsidiaries, or its partner airlines Iberia, Etihad Airways and Qatar Airways; hotels and car rental companies offer benefits too.^[67]

Fleet

Recent developments

A Royal Air Maroc Boeing 747-200B at Charles de Gaulle Airport in 1996.

As of March 2013, Royal Air Maroc (RAM) operated an all-Boeing fleet.^[68] RAM placed an order for nine Boeing 737 Next Generation in October 1996; the first of these aircraft the airline took possession of, in July 1998, was a Boeing 737-800, making the carrier the first scheduled one outside the United States to take delivery of this model.^[69] RAM received its first Boeing 737-700 in April 1999.^[70] In March 2001, RAM placed orders for 20 new Boeing 737 NGs plus two wide-bodied Boeing 767-300ERs in a deal worth about US$1.4 billion.^[71][72] That same year, RAM became a new Airbus customer when it bought four Airbus A321s.^[73] In January 2002, the airline took delivery of its first Boeing 767-300ER.^[17]

After the carrier's Board of Directors agreed to buy a number of Boeing 787s on 29 July 2005,^[74] a memorandum of understanding for the acquisition of these aircraft was signed with Boeing on 31 July the same year.^[75] The deal, worth US$650 million and including five Dreamliners, was confirmed in early November that year, with initial delivery slated for October 2008.^[76] The purchase contract was signed in December 2005, and also included an aircraft of the type on option.^[77] Following an over-US$100 million-worth contract that was signed in February 2006, these aircraft will be powered with General Electric GEnx engines.^[78] Boeing delivered RAM's first Dreamliner in December 2014.^[79][80]

RAM was the launch customer for the ATR 72-600, when it took delivery of two of these aircraft, on behalf of its regional subsidiary RAM Express, in August 2011.^[81][82] The carrier had placed an order for four aircraft of the type in March 2009, along with two ATR 42-600s.^[83]

Future plans

In June 2013, RAM's CEO told that airline was seeking for new generation aircraft as a replacement for the ageing fleet, that the carrier will need 20 to 30 new aircraft by 2020, and that the Boeing 787 was being considered for long-haul routes, whereas the Airbus Neo, the Boeing Max, Bombardier CSeries and Embraers were all being considered for medium-haul flights.^[84] A contract for the lease of four Embraer E-190s was signed in mid-2014;^[4] the carrier took delivery of the first of these aircraft in November the same year.^[41][85]

Current

A Royal Air Maroc Boeing 737-800 at Marrakesh Menara Airport in 2013.

A Royal Air Maroc Boeing 747-400.

As of July 2016, the Royal Air Maroc fleet consists of the following aircraft:^[86]

Royal Air Maroc fleet

Passenger fleet
Aircraft	In Service	Orders	Passengers			Notes
			C	Y	Total
ATR 72-600	5	—	12	58[87]	70	Operated by Royal Air Maroc Express[88]
Boeing 737-700	6	—	12	120	132
			—	138	138
Boeing 737-800	30	—	12	159	171
			12	165	177
			—	183	183
Boeing 747-400	1	—	20	478	498[89]	Boeing 747-8 and Airbus A380 being considered as possible replacement.[90]
Boeing 767-300ER	4	—	12	224	236
			10	227	237
			10	225	235
Boeing 787-8	4	1	18	256	274[89]
Embraer E-190	4	—	12	84	96
Cargo fleet
Boeing 737-300F	1	—	N/A
Total	55	1

Previously operated

A Royal Air Maroc Airbus A321-200 at Mohammed V International Airport in 2006.

Throughout its history, the carrier operated the following equipment:^[68]

• Airbus A310-300
• Airbus A321-200
• Airbus A330-200
• ATR-42-300
• Boeing 707-120B
• Boeing 707-320
• Boeing 707-320B
• Boeing 707-320C
• Boeing 720B
• Boeing 727-200
• Boeing 737-200
• Boeing 737-200C
• Boeing 737-400
• Boeing 737-500
• Boeing 737-300^[91]
• Boeing 747-100
• Boeing 747-200B
• Boeing 747-300
• Boeing 747SP
• Boeing 757-200
• Britannia 300
• Caravelle III
• Caravelle VI-R
• Douglas C-47
• Douglas C-47A
• Embraer E-190-100LR^[92]
• Douglas C-54A
• Douglas C-54B
• Fokker 100
• L-749 Constellation^[7]

Incidents and accidents

Fatal accidents

• 1 April 1970: A Caravelle III, registration CN-CCV, that was due to complete the first leg of an international Agadir–Casablanca–Paris scheduled flight, crashed on approach to Nouasseur Airport, near Berrechid, when control was lost at about 500 feet (150 m). Sixty one people perished in the accident, out of 82 occupants of the aircraft.^[93][94]
• 22 December 1973: a Caravelle VIN, registration OO-SRD, that was completing the first leg of an international non-scheduled Paris–Tangier–Casablanca passenger service, crashed into mountainous terrain on approach to Tangier Airport, some 40 kilometres (25 mi) off the airport. The aircraft had been leased from Sobelair. All 106 occupants on board perished in the accident.^[95]
• 21 August 1994: an ATR 42-300 operating Flight 630, the domestic Agadir-Casablanca route lost control at 16000 feet, entered a steep dive, and crashed into nearby mountains. Investigators suspect that the pilot deliberately disengaged the autopilot and directed the aircraft into the ground. All of the 44 passengers and crew members were killed.

Non-fatal hull losses

• 14 November 1958: The undercarriage of a Douglas C-47A, registration CN-CCJ, collapsed on landing at Tangier Airport.^[96]
• 26 March 2003: The nosegear of a Boeing 737-400, registration CN-RNF, collapsed after landing at Oujda-Les Angades Airport.^[97]

See also

• Transport in Morocco

Notes

1. The title was also reported to have been adopted in February 1957.^[7]

Citations

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4. "Airline News". Air Transport World. 18 July 2014. Archived from the original on 18 July 2014.
5. "Royal Air Maroc: Des Boeing 747 et 24200 sièges pour la phase aller de l'Omra 1433" [Royal Air Maroc: Two Boeing 747-400s and 24200 seats (available) for the Uhmra 1433] (in French). Aeronautique.ma. 16 July 2012. Archived from the original on 9 January 2013. Retrieved 9 January 2013.
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9. Guttery (1998), p. 128.
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12. "Air commerce". Flight International: 990. 10 December 1964. Archived from the original on 2 January 2013. Retrieved 2 January 2013. A fourth Caravelle 3 was ordered by Royal Air Maroc, bringing sales of Caravelle variants up to 190.
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23. "World airline directory – Royal Air Maroc (Compagnie Nationale de Transports Aériens)". Flight International: 499. 20 March 1975. Archived from the original on 2 January 2013. Retrieved 2 January 2013.
24. "Airliner market". Flight International: 692. 1 May 1975. Archived from the original on 2 January 2013. Retrieved 2 January 2013. Royal Air Maroc has bought three 737-200s for delivery in February, March and April 1976, to replace its Caravelles.
25. Guttery (1998), p. 129.
26. "Airliner market". Flight International. 109 (3496): 629. 13 March 1976. Archived from the original on 8 January 2013. Royal Air Maroc has ordered three 727-200s, for delivery starting in December.
27. "World airline directory – Royal Air Maroc (Compagnie Nationales de Transports Aériens". Flight International. 118 (3716): 349. 26 July 1980. ISSN 0015-3710. Archived from the original on 8 January 2013.
28. "Airliner market". Flight International: 6. 5 January 1980. Archived from the original on 8 January 2013. Retrieved 8 January 2013. Royal Air Maroc, the Moroccan flag carrier, has ordered one Boeing 727-200 for delivery in July 1980.
29. "Airliner market". Flight International. 119 (3757): 1294. 9 May 1981. Archived from the original on 31 July 2013. Royal Air Maroc has ordered a Boeing 737-200 for March 1982 delivery. The US Export-Import Bank is to lend nearly $5 million for the purchase, which includes an extra engine and other spares. Total value of the order is $16 million, almost $9 million of which will be raised by private financing. Royal Air Maroc will make a cash payment for the balance.
30. "Marketplace". Flight International. 122 (3820). 24 July 1982. ISSN 0015-3710. Archived from the original on 30 January 2014. Royal Air Maroc has ordered two Boeing 737-200 Convertibles. The 737-200Cs will be delivered in March and June 1983, and will be fitted with JT8D-15A engines. The order is worth $33 million.
31. "Short hauls". Flight International: 912. 25 September 1982. Retrieved 31 December 2012. Royal Air Maroc, the Moroccan national airline, has joined the International Air Transport Association as an active member.
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63. "Airline Routes". Air Transport World. 21 December 2012. Archived from the original on 28 December 2012. Retrieved 28 December 2012. Etihad Airways expanded its codeshare with Royal Air Maroc to include Conakry, the capital of the Republic of Guinea, on Dec. 12. Etihad operates the leg between Abu Dhabi and Casablanca, while RAM flies the onward segment to Conakry 2X weekly.
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Bibliography

• Guttery, Ben R. (1998). Encyclopedia of African Airlines. Jefferson, North Carolina 28640: Mc Farland & Company, Inc. ISBN 0-7864-0495-7.

External links

• Official website
• Royal Air Maroc Corporate (French)