Family Mobile

Family Mobile by Coms
Industry Telecommunication
Founded 8 August 2008
Headquarters United Kingdom
Area served
 United Kingdom
Products Mobile telecommunications products and services
Parent Timico
Website www.familymobile.co.uk

Family Mobile was a Mobile virtual network operator (MVNO) in the United Kingdom operated by Coms Mobile and using the EE network.[1] Originally launched as IKEA Family Mobile on 8 August 2008 it offered pay as you go SIM cards to the public, with members of its loyalty programme and all 9,500 Ikea staff in Britain presented with a handset and £5 worth of free calls.[2][3]

Family Mobile offered UK calls for 8p per minute and UK text messages for 4p each, with a minimum initial top up of £10, making the network the cheapest pay as you go operator in the UK at time of launch – "at least 25 per cent cheaper than any other comparable prepay offer"; and as of May 2012, Family Mobile was still the cheapest pay as you go UK network.[4] The service targeted individual users families, with extra features for the latter, allowing customers a number of SIM cards per account, with shared credit shared among the different family members and the ability to cap each user. A free standalone SIM card or handset with their SIM card can be ordered at the Family Mobile website.

Other notable features include automatic top-ups, online itemised bills and the ability to manually switch to the Orange Network if no T-Mobile signal is available by chaining relevant phone settings.

In June 2015 the operator announced that its services would cease to operate from 31 August 2015, resulting in the network's closure.

References

  1. ↑ http://www.guardian.co.uk/technology/2008/aug/04/telecoms.ikea IKEA launches ready-made mobile phone service
  2. ↑ T-Mobile – the network behind IKEA Family Mobile, the UK’s newest mobile service
  3. ↑ T-Mobile signs Ikea MVNO – Ikea claims its prepay service is 25 per cent cheaper than any rival offering, Mobile News, 4 August 08
  4. ↑ http://mobilenetworkcomparison.org.uk/compare/


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