Jet Airways

Not to be confused with Jetway, Airway (aviation), Jat Airways, or Jetstar Airways.
Jet Airways
IATA ICAO Callsign
9W JAI JET AIRWAYS
Founded 1 April 1992 (1992-04-01)
Commenced operations 5 May 1993 (1993-05-05)
Hubs Chhatrapati Shivaji International Airport (Mumbai)
Secondary hubs
Frequent-flyer program JetPrivilege
Airport lounge Jet Lounge
Alliance Etihad Partners
Fleet size 117
Destinations 68[1]
Company slogan The Joy of Flying
Parent company Tailwinds Private Limited
Headquarters Mumbai, India[2]
Key people
Revenue Increase ₹216.61 billion (US$3.2 billion) (2015)[6]
Profit Decrease ₹20.97 billion (US$310 million) (2015)[6]
Employees 13,945 (2014)[7]
Website www.jetairways.com

Jet Airways is an Indian airline based in Mumbai. As of February 2016, it is the second largest airline in India after IndiGo with a 21.2% passenger market share. It operates over 300 flights daily to 68 destinations worldwide from its main hub at Chhatrapati Shivaji International Airport and secondary hubs at Amsterdam Airport Schiphol, Chennai International Airport, Indira Gandhi International Airport, Kempegowda International Airport and Netaji Subhas Chandra Bose International Airport.

Incorporated in April 1992 as a limited liability company, the airline began operations as an air taxi operator in 1993. It began full-fledged operations in 1995 with international flights added in 2004. The airline went public in 2005 and in 2007, it acquired Air Sahara. It became the largest carrier in the country by 2010 before being eclipsed by IndiGo in 2012.

History

Jet Airways Boeing 737-800 wearing the 1993-2007 livery
Jet Airways Boeing 737-800 wearing the current livery

1992–2005: Inception

Jet Airways was incorporated as a limited liability company on 1 April 1992.[3] It started operations as an air taxi operator on 5 May 1993 with a fleet of four leased Boeing 737-300 aircraft.[3] The airline was granted a scheduled airline status on 14 January 1995.[3] On 12 May 1994, all the shares were transferred to Tailwinds International, whose equity capital was held by Naresh Goyal (60%), Gulf Air (20%) and Kuwait Airways (20%). In October 1997, as per the directive of Ministry of Civil Aviation forbidding foreign investment in passenger airlines, Goyal took control of the entire company.[3] The airline launched its first international flight in March 2004 from Chennai and Colombo.[8] The company was listed on the Bombay Stock Exchange and became public on 28 December 2004, with Goyal retaining 51% ownership of the stock.[3][9]

2006–2009: Growth and expansion

In January 2006, Jet Airways announced its intention to acquire Air Sahara for US$500 million in an all-cash deal; however, the deal fell through in June 2006.[10] On 12 April 2007, the deal was back on track with Jet Airways agreeing to pay ₹14.5 billion (US$220 million).[11] On 16 April 2007, Air Sahara was renamed as JetLite and was marketed between a low-cost carrier and a full service airline.[12] JetLite became a wholly owned subsidiary of Jet Airways.[13] In August 2008, Jet Airways announced its plans to integrate JetLite into Jet Airways.[14] In October 2008, Jet Airways laid off 1,900 of its employees, who were later re-instated due to intervention from the Ministry of Civil Aviation.[15][16] In October 2008, Jet Airways entered into an alliance with rival Kingfisher Airlines for code-sharing on domestic and international flights, collaboration on frequent-flyer program and sharing crew and ground handling equipment.[17] On 8 May 2009, Jet Airways launched another low-cost brand, Jet Konnect.[12][18] It operated a fleet of Boeing 737 Next Generation and ATR 72 aircraft and operated on profitable short-haul routes with higher passenger load factors.[19][20]

2010–present: Consolidation

In the third quarter of 2010, Jet Airways became the largest airline in India with a passenger market share of 22.6%.[21] In July 2012, the airline officially sought government approval to join Star Alliance.[22] In June 2011, it became the first domestic airline in India to ban meat products and liquids in check-in baggage.[23] Jet Airways merged the JetLite brand into Jet Konnect on 25 March 2012 and started offering business class seats after the shut down of Kingfisher Airlines.[24][25][26] In 2013, Etihad Airways planned to buy a stake in the airline following the government's announcement in September 2012 that foreign airlines could take a stake of up to 49% in Indian carriers. On 24 April 2013, Jet announced that it was ready to sell a 24% stake in the airline to Etihad for US$379 million.[27][28] The deal which was expected to be signed in January 2013 was postponed and was completed on 12 November 2013.[29][30][31][32]

In 2013, the airline lowered prices and entered into fare war with low-cost carriers IndiGo and SpiceJet due to fall in passenger demand.[33][34][35][36] In February 2013, the airline's market value dropped by ₹484 crore (US$72 million) owing to falling share prices.[37][38] Jet Airways made profits in the third quarter of the financial year 2013-14, after posting losses over the previous year.[39][40] Jet Airways announced on 11 August 2014 that it would phase out Jet Konnect by the end of the year as part of plans to re-position itself as a uniform full-service operator.[41] On 1 December 2014, Jet Konnect was fully merged with Jet Airways, making it the third full service airline in India besides Air India and Vistara.[42][43] In December 2015, Jet Airways announced the closure of its European scissors at Brussels Airport by March 2016 and opening of new hub at Amsterdam Schiphol Airport effective 27 March 2016.[44][45] As of February 2016, it is the second largest airline in India after IndiGo with a 21.2% passenger market share.[46]

Corporate affairs and identity

Headquarters

The airline's head office is located at Siroya Center in Andheri, Mumbai.[47] The head office was previously located at S. M. Center, a rented six-storey building in Andheri and was moved following criticism regarding the working conditions.[48][49]

Financials

The company is listed in the Bombay Stock Exchange. 51% of the stock is owned by Naresh Goyal through his company Tailwinds International and the remaining 49% by other investors.[9] The following table presents the key trends for Jet Airways and its subsidiaries (as of 31 March 2015):

2010 2011 2012 2013 2014 2015
Revenue (₹: INR bn) 122.3 147.2 170.6 174.0 177.1 216.6
Profit (₹: INR bn) −16.4 −17.3 −14.2 −4.8 −36.7 −21.0
Departures 131,108 146,876 175,646 169,254 173,723 176,406
Number of passengers (mn) 12.0 14.6 17.3 16.8 17.2 19.4
Load Factor (%) 77.4 78.6 79.3 78.8 78.2 82.4
Number of aircraft (at year end) 86 97 102 95 101 107
Source [50] [51] [52] [53] [54] [6]

Livery

Jet Airways' original livery was navy blue with light grey and chrome yellow.[55] The top and bottom of the aircraft were painted in light grey with the flying sun logo in the navy blue background. In 2007, a new livery was created by Landor Associates which added yellow and gold ribbons; the design retained the dark blue and gold-accented colour scheme along with the airline's "flying sun" logo.[55] A new yellow uniform was simultaneously introduced, created by Italian designer Roberto Capucci.[55] Jet Airways introduced its new identity in conjunction with a global brand re-launch which included new aircraft and seating.[55]

Destinations

Jet Airways serves 68 destinations including 48 domestic and 20 international destinations in 17 countries across Asia, Europe and North America.[1] The airline has its primary hub at Mumbai and secondary hubs at Bangalore, Chennai, Delhi and Kolkata.[7] In March 2004, the airline introduced its first international destination Colombo with flights connecting to Chennai.[8] London was the airline's first long-haul destination and was launched in 2005.[56] Since 2007, Jet Airways has had a scissors hub at Brussels Airport for onward transatlantic connections to Canada and the United States, which was replaced by Amsterdam Schiphol Airport from 27 March 2016.[44]

In 2008, the airline was forced to discontinue international routes because these attracted losses due to global economic downturn; it terminated services to San Francisco and Shanghai.[57] The airline planned to restore the Mumbai–Shanghai route by the end of 2011 but never did so.[58] In 2012, the airline withdrew flights to New York and closed the Delhi–Milan route in 2013.[59][60] On 1 March 2016, the airline announced the integration of domestic and international operations in Mumbai airport and moved its entire operations to the newly constructed Terminal 2.[61]

Codeshare agreements

Jet Airways codeshares with the following airlines:[62]

According to Business Traveller, SkyTeam CEO Perry Cantarucci admits that Jet Airways 'is the next target' to join SkyTeam, although currently Skyteam 'is not out recruiting' new members. Perry added that "We would love to talk to Jet about becoming a Skyteam member. And they know it.” [63]

Fleet

Current

As of December 2016, the Jet Airways fleet consists of the following aircraft:[64][65][66]

Jet Airways Fleet
Aircraft In Service Orders Passengers Notes
F J Y Total
Airbus A330-200 8 —
— 18 236 254
Airbus A330-300 4 — — 34 259 293
ATR 72-500 15 — — — 68 68
ATR 72-600 3 — — — 68 68
Boeing 737-700 5 — — 8 126 134
Boeing 737-800 66 — — 12 156 168
Boeing 737-900 2 — — 28 138 166
Boeing 737-900ER 4 — — 12 172 184
Boeing 737 MAX 8 — 75 TBA Deliveries to start from 2018[67]
Boeing 777-300ER 10 — 8 30 308 346 1 dry leased to Etihad Airways until 12th December 2016
Boeing 787-9 — 10 TBA Deliveries starting Q4 2017[68]
Total 117 85

Fleet development

Jet Airways placed its first order for four Boeing 737-400 and 30 Boeing 737-800 aircraft on 11 December 1996; and the first aircraft was delivered on 12 November 1997.[65] It placed its second order for six Boeing 737-700 and two Boeing 737-900 aircraft on 14 June 1999 with deliveries starting in May 2001.[65] On 5 January 2012, it inducted five ATR 72-600 series aircraft to operate on domestic regional routes.[19] Long-haul routes are served using its fleet of Airbus A330-200, Airbus A330-300 and Boeing 777-300ER aircraft. The airline placed an order for 10 Boeing 777-300ER aircraft on 29 September 2005 which was delivered in 2007.[65] Jet Airways ordered 10 Boeing 787 Dreamliner aircraft on 29 December 2006 to operate on long-haul routes.[65][68] It placed a further order for 75 Boeing 737 MAX aircraft on 23 April 2013 as part of modernisation of its fleet of 737s.[65][67]

Fleet gallery

Services

Cabin

Première Class on board the Boeing 777-300ER

Jet Airways has three classes of service: First, Première (Business) and Economy.[64]

In-flight entertainment

Jet Airways has a Panasonic eFX flight entertainment system on board the Boeing 737 aircraft and Panasonic eX2 entertainment system on board the Airbus A330 and Boeing 777 aircraft. The system, known as JetScreen, offers on-demand programming and operates via an individual touchscreen monitor on each seat.[72] In 2012, the airline introduced a feature called eXport on their Airbus A330s, which allows passengers to plug-in their personal Apple devices.[73] In February 2016, Jet Airways announced the introduction of an in-flight entertainment service for streaming of entertainment content directly to Wi-Fi enabled personal devices of the passengers.[74]

Frequent flyer programme

JetPrivilege is the airline's frequent-flyer programme. A member can earn JPMiles during travel which can be redeemed during future bookings.[75] JetPrivilege offers five classes namely: Blue, Blue plus, Silver, Gold and Platinum. Gold and Platinum members get access to Jet Airways' lounges and can avail additional benefits such as priority check-in, extra baggage allowance and priority baggage handling.[76]

Airport lounges

Jet Airways offers lounge service to First and Première class passengers, along with JetPrivilege Platinum and Gold members.[77] Premier lounges are available at Bangalore, Chennai, Delhi, Hyderabad, Kochi, Kolkata and Mumbai in India and all international destinations.[7]

Awards and recognition

Accidents and incidents

Controversies

Jet Airways was expected to begin service to Newark via Brussels in June 2005. In March 2005, the airline submitted an application to the United States Department of Transportation; however, the application was opposed by Nancy Heckerman, CEO of a US registered company Jet Airways Inc., based in Bethesda, Maryland, alleging trademark infringement and connections to terrorist outfit Al Qaeda. Jet Airways rebuffed the claims.[82] Asmin Tariq, a contractor working for the airline as a security agent at Heathrow airport was implicated in the foiled terror plot on 10 August 2006 to blow up several transatlantic airliners belonging to three different US airlines.[83] Subsequently, the Governments of UK and Singapore inquired security-related information from the Ministry of External Affairs on Jet Airways; clearance was further delayed to fly to the US.[83] The US State Department gave the go-ahead for the airline to fly to the US on 15 November 2006.[84]

In August 2014, two pilots of Jet Airways were suspended after a plane carrying 280 passengers dropped 5,000 feet (1,500 m) mid-air en route from Mumbai to Brussels.[85] In 2016, the airline was implicated in the Gupta family controversy in South Africa when it was alleged by former African National Congress MP Vytjie Mentor that members of the business family had offered her the position of Minister of Public Enterprises, on behalf of President Jacob Zuma, if she agreed to arrange for South African Airlines to drop their India route so that Jet Airways could acquire it instead.[86][87][88]

See also

References

  1. 1 2 "Jet Airways Network". Jet Airways. Retrieved 25 March 2016.
  2. ↑ "Airline Membership". IATA. Retrieved 12 June 2011.
  3. 1 2 3 4 5 6 Company history, Jet airways. The Economic Times (Report). Retrieved 25 March 2016.
  4. ↑ "Gaurang Shetty to be acting CEO". The Economic Times. 17 December 2015. Retrieved 17 December 2015.
  5. ↑ "Jet Airways appoints new Management team". Bihar Prabha. IANS. 25 July 2014. Retrieved 25 March 2016.
  6. 1 2 3 "Jet Airways Annual Report 2014-2015" (PDF). JetAirways. Retrieved 20 June 2015.
  7. 1 2 3 Jet Airways Fact Sheet (PDF) (Report). Jet Airways. Retrieved 19 December 2015.
  8. 1 2 "Jet Airways completes 20 years of operations on Sunday". India Today. 6 May 2013. Retrieved 25 March 2016.
  9. 1 2 Shareholding pattern, Q3 2015-16 (PDF) (Report). Jet Airways. Retrieved 25 March 2016.
  10. ↑ Sahgal, Priya; Saran, Rohit (10 July 2006). "Why it crashed". India Today. Retrieved 25 March 2016.
  11. ↑ "Jet finally buys Air Sahara for Rs 1,450 crore". Rediff.com. 12 April 2007. Retrieved 25 March 2016.
  12. 1 2 "Jet Airways launches low-cost service". IBNLive. 7 May 2009. Retrieved 7 October 2012.
  13. ↑ "Jet renames Air Sahara 'Jetlite'". Rediff.com. 16 April 2007. Retrieved 25 March 2016.
  14. ↑ Roy, Mithun (25 August 2008). "JetLite may merge with Jet Airways this year". The Economic Times. Retrieved 30 August 2010.
  15. ↑ V, Manju (15 October 2008). "Jet Air lays off 850 flight attendants". Times of India. Retrieved 30 August 2010.
  16. ↑ "Praful takes credit for reversal of Jet layoffs". The Economic Times. 17 October 2008. Retrieved 30 August 2010.
  17. ↑ "Kingfisher, Jet in cost-saving alliance". Rediff.com. 14 October 2008. Retrieved 25 March 2016.
  18. ↑ "What went wrong with Jet Airways' no-frills brand Konnect". Rediff.com. 21 August 2014. Retrieved 25 March 2016.
  19. 1 2 "Jet Airways inducts five ATR 72-600 series aircraft". NDTV. 21 January 2013. Retrieved 25 March 2016.
  20. ↑ "Jet Airways' low-fare service Konnect takes off today". The Hindu Business Line. 8 May 2009. Retrieved 25 March 2016.
  21. ↑ "Lean period air traffic same, domestic traffic up". Rediff.com. 19 October 2010. Retrieved 19 October 2010.
  22. ↑ Shukla, Tarun (1 August 2012). "Jet Airways seeks government nod to join Star Alliance". Live Mint.
  23. ↑ "Jet Airways bans meat products, fliers upset". Hindustan Times. 29 October 2011. Retrieved 7 October 2012.
  24. ↑ "Jet airways offers business class seats". Times of India. 15 October 2012. Retrieved 17 October 2012.
  25. ↑ "Jet Airways discontinues JetLite, merges with Konnect". Times of India. 19 March 2012. Retrieved 25 March 2016.
  26. ↑ "Jet discontinues JetLite, merges with Konnect". The Hindu. 19 March 2012. Retrieved 25 March 2016.
  27. ↑ "Jet Airways to Sell 24% Equity to Etihad Airways". Outlook. 25 April 2013. Retrieved 29 June 2013.
  28. ↑ "Etihad's Indian investment". The Economist. 8 January 2013. Retrieved 17 January 2013.
  29. ↑ "Jet-Etihad deal: Expect announcement by Feb 3". Moneycontrol. 17 January 2013. Retrieved 25 March 2016.
  30. ↑ "Etihad to finalise deal with Jet Airways on Friday". The Economic Times. 22 January 2013. Retrieved 25 March 2016.
  31. ↑ "Etihad due diligence on Jet Airways seen by next week". Reuters. 4 February 2013. Retrieved 4 February 2013.
  32. ↑ "Jet Airways and Etihad Airways strategic alliance". Jet Airways. Retrieved 25 March 2016.
  33. ↑ "SpiceJet slashes domestic airfare for limited period, other airlines may follow". IBNLive. 12 January 2013. Retrieved 19 February 2013.
  34. ↑ "SpiceJet, IndiGo join Jet Airway's airfare war, offer discounts". The Economic Times. 19 February 2013. Retrieved 19 February 2013.
  35. ↑ "Jet Airways escalates price war, offers 20 lakh tickets at rock bottom rates". Business Today. 20 February 2013. Retrieved 25 March 2016.
  36. ↑ "Race on to slash airfares: IndiGo, GoAir follow suit as flyers scramble for discounted Jet tickets". The Economic Times. 20 February 2013. Retrieved 20 February 2013.
  37. ↑ "Shares of Jet Airways down more than 11% on Etihad deal worries". Hindustan Times. 27 February 2013. Retrieved 25 March 2016.
  38. ↑ "Jet Airways down over 11%; market valuation drops by Rs 484 crore". The Economic Times. 26 February 2013. Retrieved 27 February 2013.
  39. ↑ "Jet Airways returns to profit". The Hindu. Chennai, India. 2 February 2013. Retrieved 4 February 2013.
  40. ↑ Sanjai, P.R. (1 February 2013). "Jet Airways swings to profit ahead of likely Etihad deal". Retrieved 25 March 2016.
  41. ↑ "India's Jet Airways to phase out LCC Jet Konnect". Ch Aviation. 11 August 2014. Retrieved 25 March 2016.
  42. ↑ "Jet Airways to launch full services on all-economy subsidiary JetKonnect". The Economic Times. New Delhi. Press Trust of India. 18 September 2014. Retrieved 25 March 2015.
  43. ↑ "Jet Airways to offer full services on all-economy subsidiary JetKonnect". Live Mint. 18 September 2014. Retrieved 25 March 2016.
  44. 1 2 "Jet Airways makes Amsterdam its European gateway". The Hindu. 14 December 2015. Retrieved 4 March 2016.
  45. ↑ "Jet Airways - Amsterdam Our New European Gateway". Jet Airways. Retrieved 25 March 2016.
  46. ↑ "India's domestic passenger demand up 25 percent: IATA". Business Standard. 6 April 2014. Retrieved 14 April 2016.
  47. ↑ "Contact Us, Jet Airways". Jet Airways. Retrieved 19 September 2011.
  48. ↑ "Registered Office, Jet Airways". Jet Airways. Archived from the original on 27 February 2010. Retrieved 25 March 2016.
  49. ↑ Meredith, Robyn (20 March 2008). "Beyond Airlines, Beyond India". Forbes. Retrieved 27 February 2010.
  50. ↑ "Jet Airways Annual Report 2009-2010" (PDF). JetAirways. Retrieved 20 June 2015.
  51. ↑ "Jet Airways Annual Report 2010-2011" (PDF). JetAirways. Retrieved 20 June 2015.
  52. ↑ "Jet Airways Annual Report 2011-2012" (PDF). JetAirways. Retrieved 20 June 2015.
  53. ↑ "Jet Airways Annual Report 2012-2013" (PDF). JetAirways. Retrieved 20 June 2015.
  54. ↑ "Jet Airways Annual Report 2013-2014" (PDF). JetAirways. Retrieved 20 June 2015.
  55. 1 2 3 4 "Jet Airways sports new look". Business Standard. April 2007. Retrieved 3 March 2009.
  56. ↑ Mazumdar, Sanjay (9 May 2005). "India flies into budget air travel era". BBC News. Retrieved 25 March 2016.
  57. ↑ "Jet set to cancel Mumbai-Shanghai-San Francisco flight". The Economic Times. 11 October 2008. Retrieved 25 March 2016.
  58. ↑ Cheng, Wing-Gar; Li, Susan (13 December 2010). "Jet Air Will Resume India-China Service Amid Good Growth". Bloomberg. Retrieved 25 March 2016.
  59. ↑ "Jet Airways to withdraw JFK flights from September 10". Times of India. 15 June 2012. Retrieved 7 October 2012.
  60. ↑ "Jet Airways to stop New Delhi-Milan flights from Feb 1, 2013". Saffron Media. 18 January 2013. Retrieved 25 March 2016.
  61. ↑ "Jet Airways - Terminal 2". Jet Airways. Retrieved 4 March 2016.
  62. ↑ "Profile on Jet Airways". CAPA. Centre for Aviation. Archived from the original on 2016-10-30. Retrieved 2016-10-30.
  63. ↑
  64. 1 2 3 4 "Fleet Information". Jet Airways. Retrieved 25 March 2016.
  65. 1 2 3 4 5 6 "Customer Orders". Boeing. Retrieved 7 October 2012.
  66. ↑ "JetKonnect operates a fleet of 15 Boeing 737 series aircraft". JetKonnect. Retrieved 16 January 2013.
  67. 1 2 "Jet Airways to buy 75 Boeing B737MAX planes". Live Mint. 9 November 2015. Retrieved 25 March 2016.
  68. 1 2 "Jet Airways' fleet to remain unchanged for three years". Live Mint. 14 August 2015. Retrieved 14 August 2015.
  69. 1 2 "First Class". Jet Airways. Retrieved 25 March 2016.
  70. 1 2 3 "Premiere Class". Jet Airways. Retrieved 25 March 2016.
  71. 1 2 3 "Economoy Class". Jet Airways. Retrieved 25 March 2016.
  72. ↑ Verghese, Vijay (July 2007). "Finally, incredible India". The Nation. Retrieved 3 March 2009.
  73. ↑ "Jet Airways receives its first Airbus A330-300". Airlines and destinations. 18 December 2012. Retrieved 21 January 2013.
  74. ↑ "Jet airways to start in flight wireless streaming". Money Control. 1 February 2016. Retrieved 25 March 2016.
  75. ↑ "About JetPrivilege". Jet Airways. Retrieved 29 January 2013.
  76. ↑ "JetPrivilege benefits". Jet Airways. Retrieved 29 January 2013.
  77. ↑ "Jet opens lounge at Brussels airport". Business Standard. October 2007. Retrieved 3 March 2009.
  78. 1 2 3 4 5 6 7 8 "Awards and Recognitions". Jet Airways. Retrieved 7 March 2016.
  79. ↑ "Aviation Safety Network Accident Description". Aviation Safety Network. Retrieved 5 September 2013.
  80. ↑ "Jet Airways plane's main landing gear collapses, close shave". Business Standard. 4 March 2016. Retrieved 4 March 2016.
  81. ↑ "Mumbai-Delhi flight suffers tyre burst, runway operations affected". Times of India. 4 March 2016. Retrieved 4 March 2016.
  82. ↑ "Jet Air to take legal action against US company". Rediff.com. 6 June 2005. Retrieved 25 March 2016.
  83. 1 2 "UK seeks information on Jet Airways". The Economic Times. 19 August 2006. Retrieved 25 March 2016.
  84. ↑ Sharma, Praveen (16 November 2006). "Jet gets green signal for US flight". DNA. Retrieved 25 March 2016.
  85. ↑ "Jet Airways plane plunges 1500 meters over Turkey". News.com. 15 August 2014. Retrieved 16 August 2014.
  86. ↑ "'Zuma said it's OK Ntombazana,' says former ANC MP Vytjie Mentor". Times Live. 18 March 2016. Retrieved 13 April 2016.
  87. ↑ "Vytjie Mentor: I can prove Zuma was with me in the Gupta house". Rand Daily Mail. 17 March 2016. Retrieved 10 April 2016.
  88. ↑ "Guptas use Waterkloof airforce base as private landing strip". eNCA. 30 April 2013. Retrieved 9 February 2016.

External links

Media related to Jet Airways at Wikimedia Commons
Media related to Jet Konnect at Wikimedia Commons

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